About Us

Finding Inspiration in Every Turn

At Thrive Mental, LLC, we are redefining the future of behavioral health and emotional support. Through cutting-edge AI Human Experience Mapping (AHEM) and cognitive behavioral therapy-based AI solutions, we provide personalized, accessible, and impactful support for individuals navigating life’s challenges.

Our mission is simple: to make behavioral health care more accessible, affordable, and effective—offering support 24/7 through AI-powered phone conversations. Whether you're seeking emotional guidance, stress relief, grief counseling, or relationship support, our innovative AI services ensure that compassionate help is always within reach.

About Us

Finding Inspiration in Every Turn

Our Story

At Thrive Mental, LLC, our vision is to create a world where behavioral health support is accessible, immediate, and transformative, improving not only emotional well-being but also the mental, physical, and financial stability of individuals. We believe that a single conversation can change a life, and through our AI-driven phone services, we are ensuring that support is always available—anytime, anywhere.

Behavioral health challenges can have far-reaching effects, impacting daily life, work, relationships, and even financial security. Traditional therapy isn’t always accessible due to long wait times, high costs, and logistical barriers. That’s why we have developed AI-powered solutions that provide real-time, personalized emotional support—helping individuals navigate stress, anxiety, grief, addiction recovery, and more through convenient, judgment-free phone conversations.

Our flagship service, Claireena, is at the forefront of this mission, helping behavioral health and substance abuse facilities bridge the gap between post-care and post-care therapy. By providing ongoing emotional and cognitive support, Claireena helps reduce relapse rates, improve long-term recovery outcomes, and ensure that individuals leaving treatment facilities have a reliable support system in place. This not only enhances patient well-being but also relieves financial strain on healthcare facilities by reducing hospital readmissions and emergency interventions.

Through our proprietary AI Human Experience Mapping (AHEM) and Cognitive Behavioral Therapy (CBT)-based methodologies, we are pioneering a new approach to behavioral health care—one that is affordable, proactive, and accessible 24/7. Whether it’s assisting college students in their transition to independence, supporting couples in their relationships, or guiding individuals through grief, Thrive Mental is dedicated to meeting people where they are and providing real solutions that positively impact their overall quality of life.

As we continue to expand, our goal is to integrate Thrive Mental’s AI-driven services into healthcare systems, universities, workplaces, and communities worldwide, ensuring that emotional and cognitive support is always within reach. We are not just developing AI—we are revolutionizing the way people access behavioral health care, making it more affordable, sustainable, and life-changing.

At Thrive Mental, we don’t just provide conversations—we provide hope, healing, and a pathway to a better future.

Meet The Team

Thomas B. McCray Jr.

Founder & Chief Executive Officer

Thomas B. McCray Jr. is a seasoned leader with over 30 years of experience in sales, customer service leadership, and operational excellence across both consumer and business sectors. His ability to identify and cultivate talent, improve operational processes, and drive organizational success makes him a pivotal force in business transformation and customer engagement.

As the Founder & CEO of Thrive Mental, LLC, McCray utilizes his deep expertise in business strategy, consumer behavior, and service innovation to expand and enhance the company’s AI-driven mental health services. His extensive experience in call center operations, inbound/outbound sales, customer journey mapping, and process improvement enables him to scale Thrive Mental’s impact, ensuring seamless access to personalized AI-driven mental health support for users worldwide.

McCray holds numerous industry certifications, including:
CBT Coach Practitioner, Psychological First Aid, Anxiety and Related Disorders, Health Behavior Change, and is HIPAA Certified.

McCray leads Thrive Mental, LLC with a vision to revolutionize mental health care through AI-driven therapy, ensuring accessible, affordable, and effective support for all.

Gregory Moye

Chief Operating Officer

Gregory Moye is a visionary leader with a proven track record of driving transformational initiatives in customer experience and business strategy. With a deep understanding of the customer journey, he specializes in enhancing customer lifetime value, optimizing profitability, and managing costs while effectively navigating complex regulatory landscapes.

Greg’s expertise extends beyond strategy—his operational excellence ensures that innovative, customer-centric solutions are seamlessly implemented to drive efficiency, scalability, and sustainable growth. His leadership has consistently resulted in improved customer satisfaction, loyalty, and retention, while also achieving cost savings and operational efficiencies.

A dynamic and results-oriented executive, Greg’s directional vision and ability to align cross-functional teams have been instrumental in the success of Thrive Mental, LLC. His forward-thinking approach fuels business impact, fosters high-performing teams, and strengthens Thrive Mental’s position as a leader in AI-driven mental health support. Greg is deeply passionate about transforming customer experiences, and he channels this passion into building robust, scalable solutions. These solutions are specifically designed to enhance the lives of users while simultaneously driving a substantial and sustainable competitive advantage for the business.

Deon Posey

AI Engineer Intern

Deon is a pioneering AI engineer at Thrive Mental, LLC, where he merges machine learning and full-stack development to revolutionize mental health support. With a solid foundation in computer science from Ivy Tech Community College, Deon specializes in Python, JavaScript/React, Redis, and Docker, enabling him to deploy data-intensive applications and advanced AI models that enhance user experiences.

A true innovator in the field, Deon has pioneered many technical aspects of delivering AI-driven Cognitive Behavioral Therapy (CBT) via phone, with patents pending for his groundbreaking work. His expertise in developing scalable AI systems ensures seamless, effective, and accessible mental health support for users nationwide.

Driven by an unwavering dedication to harnessing the transformative power of artificial intelligence for societal betterment, Deon occupies a pivotal and indispensable role within Thrive Mental's overarching mission. He diligently contributes to making comprehensive mental health care significantly more inclusive, demonstrably more affordable, and substantially more effective, all through the strategic deployment of pioneering, cutting-edge technological advancements.

Jess Polanco

Customer Experience Intern

Jessica is a customer success expert with a proven track record in leading high-performing teams to drive customer satisfaction, retention, and business growth. With a deep understanding of customer success strategies, methodologies, and best practices, she excels at fostering strong relationships, ensuring long-term customer loyalty, and enhancing overall client engagement.

Her expertise in developing and executing customer success plans ensures that customer needs are met while aligning with company goals. Jessica is proficient in analyzing customer data, identifying trends, and making data-driven decisions that drive strategic improvements. She thrives in cross-functional collaboration, working closely with sales, marketing, product, and support teams to create seamless, customer-centric experiences.

Jessica plays a vital role in ensuring users receive compassionate, effective, and continuous support. Her commitment to exceptional service, operational efficiency, and innovative customer engagement contributes significantly to the company’s mission of making AI-driven mental health support accessible and impactful.

Thomas J. McCray

Social Media Intern

Thomas is a Google-certified IT Support Professional with over a decade of experience specializing in pre/post product support, application administration, and client success. With an extensive background in IT and application support, he has provided top-tier technical solutions for major companies like PayPal, GoDaddy, and DoorDash. A problem-solver at heart, Thomas thrives on finding innovative solutions, acquiring knowledge, and optimizing processes to drive efficiency and engagement.

In his most recent role as a Business Systems Analyst, Thomas managed ERP system administration (NetSuite), provided technical support for internal and external users, and optimized internal workflows to maintain data integrity. His experience also includes application training, user access testing, and product support through platforms like JIRA.

At Thrive Mental, LLC, Thomas leverages his technical expertise and problem-solving skills to grow and maintain social awareness of Thrive’s AI-driven mental health services. His ability to bridge technology and user experience plays a critical role in advancing the company’s mission of making mental health care accessible, innovative, and impactful.