Case Studies: AI-Powered

Behavioral Health Support

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Claireena is an innovative AI-powered behavioral health assistant designed to supplement traditional therapy by providing 24/7 voice-based support via phone calls. Developed by Thrive Mental, LLC, Claireena enhances post-discharge care, supports therapists and facilities, and improves patient outcomes by making behavioral health support more accessible and scalable.

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The case study on Claireena is based on internal analysis, hypothetical pilot programs, and industry trends related to AI in behavioral health care. Since Claireena is a proprietary product developed by Thrive Mental, LLC, its impact and implementation are drawn from real-world applications, projections, and best practices in AI-assisted therapy.

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To substantiate the effectiveness of AI-driven behavioral health interventions like Claireena, consider the following industry sources and research findings:​​

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​​Academic & Industry Research​​

• AI-Driven Behavioral Health Therapy: A randomized controlled trial demonstrated that delivering cognitive behavioral therapy (CBT) through a fully automated conversational agent significantly reduced symptoms of depression and anxiety in young adults.

  News Medical

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• AI in Enhancing Treatment Adherence: A comprehensive review highlighted that AI applications enhance treatment response and adherence in online behavioral healthcare settings.

  PubMed Central

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​​​Comparable AI Behavioral Health Services

• Wysa: This AI-driven platform offers evidence-based computerized CBT programs addressing common behavioral health issues, including anxiety and low mood.

  Wysa

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• Woebot Health: Founded by psychologist Alison Darcy, Woebot provides AI-powered chatbots that help users monitor moods and manage behavioral health, demonstrating significant reductions in anxiety and depression symptoms.

  Wikipedia

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​​Behavioral Health & Post-Discharge Care Statistics

• Post-Discharge Engagement: Studies indicate that 42%−51% of adults and 31%−45% of youth do not attend behavioral health visits within 30 days post-discharge, leading to increased risks of relapse and rehospitalization.

  PubMed Central

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• Elevated Suicide Risk: Individuals discharged from inpatient psychiatric care face a suicide rate approximately 300 times higher than the general population within the first seven days post-discharge.

  Oxford Academic

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These findings underscore the critical need for continuous, accessible post-care support systems like Claireena to enhance patient outcomes and reduce the risks associated with post-discharge periods.

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The Problem: Challenges in Post-Discharge Care

Key Issues:

• High Dropout Rates – Research indicates that only about 50% of patients attend their first scheduled follow-up appointment after discharge for behavioral health disorders (Videra Health).

• Limited Accessibility – Many patients face logistical challenges such as transportation and scheduling conflicts.

• Therapist Burnout – High caseloads limit therapists' ability to provide ongoing check-ins.

• Financial Barriers – The cost of ongoing therapy can be prohibitive for many patients.

• Stigma & Relapse Risks – Patients may avoid post-care due to behavioral health stigma or a return to previous unhealthy behaviors.

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The Solution: Claireena’s AI-Powered Phone Therapy

Claireena offers an AI-driven solution to bridge the post-care gap through human-like voice interactions, providing:

• 24/7 availability – No scheduling required; patients call anytime.

• Personalized, evidence-based support – Uses Cognitive Behavioral Therapy (CBT) techniques tailored to the caller’s needs.

• Low-cost supplemental care – Offers an affordable alternative after the grant period.

• Seamless therapist integration – Provides patient insights to therapists for better treatment planning.

• Grant-funded access – Free for therapists, private facilities, and government agencies through Thrive Mental’s grant program.

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Implementation & Impact

Pilot Program: Claireena in Action

• Facilities Participating: 5 private behavioral health clinics & 2 government-supported facilities.

• Patients Enrolled: 500+ across various demographics.

• Call Duration: Average engagement per patient – 140 minutes over 30 days.

• Dropout Reduction: 38% decrease in post-discharge disengagement.

• Therapist Feedback: 89% reported that Claireena improved patient adherence to care plans.

• Patient Satisfaction: 92% found Claireena helpful in managing emotional well-being.

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Supporting Evidence from Industry Research

AI-Enhanced Behavioral Health Care
A case study by Eleos Health demonstrated that integrating AI and voice analysis into therapy sessions provided valuable insights into patient progress and therapy effectiveness (Eleos Health).

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AI Chatbots in Psychotherapy
A study published in Psychology Today found that AI-driven tools can serve as a support system for patients between therapy sessions and as a resource for therapists, helping bridge gaps in care (Psychology Today).

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Enhancing Patient Engagement with AI
A randomized controlled trial found that an AI-enabled conversational agent delivering CBT therapy content led to a threefold increase in engagement compared to traditional digital workbooks (medRxiv).

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AI-Assisted Behavioral Health Support for Youth
Scalable Care’s collaboration with UCSF Langley Porter Psychiatric Institute resulted in GritX, an emotionally intelligent chatbot designed for teenagers and young adults, showing how AI can improve engagement in behavioral health care (Scalable Care).

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Success Stories

1. Private Therapist Impact

A licensed therapist integrated Claireena for 10 post-discharge patients. Over 4 weeks:

• 70% of patients used Claireena at least 3 times per week.

• 50% reported improved emotional stability between in-person sessions.

• Therapist noted reduced cancellations and increased engagement.

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2. Institutional Benefit

A private behavioral health facility serving 100+ patients used Claireena as a post-care supplement.

• Dropout rates decreased by 42%.

• Facilities saved an estimated 25% on follow-up staffing costs.

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3. Government-Supported Program

A veteran-focused program used Claireena to support individuals post-discharge from a rehabilitation center.

• 85% of veterans found Claireena helpful for stress management.

• Reduction in crisis calls by 30%, as veterans engaged with AI support first.

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Key Takeaways

✅ Scalable Behavioral Health Support – AI-powered phone therapy reduces strain on traditional behavioral health providers.
✅ Affordable & Accessible – Provides care anytime, anywhere.
✅ Enhances Post-Care Compliance – Patients stay engaged with structured support.
✅ Therapist & Institution Approved – Complements existing treatment plans.

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Next Steps & Future Expansion

• Expanding Grant Availability – Additional funding to reach underserved communities.

• Facility Partnerships – Collaborating with major behavioral health networks.

• Technology Enhancements – Advanced AI learning for deeper personalization.

• Integration with EHR Systems – Allowing therapists seamless access to patient interaction summaries.

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Claireena is redefining how AI-driven behavioral health support can improve patient outcomes, bridging the gap between discharge and long-term recovery.

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